1. Introduction: Welcome to Journey Ventures PTY LTD ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.
2. Important Information and Who We Are: Journey Ventures PTY LTD is a Software as a Service (SaaS) agency specialising in providing cutting-edge solutions for accounting tech companies.
Our primary focus is to streamline your accounting processes through innovative software and exceptional customer service. We are headquartered at Sydney,Australia and London, United Kingdom, and you can reach us via email at hello@letsjourney.io.
As a data controller, we are responsible for collecting, storing, and managing your personal data in compliance with applicable laws and regulations.
Our commitment to safeguarding your privacy extends to every aspect of our business operations, from the software we develop to the customer service we provide.
For any questions or concerns regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer, Trent Mclaren, hello@letsjourney.com.au
2.1 Purpose of this Privacy Policy: This Privacy Policy aims to provide you with information on how Journey Ventures PTY LTD collects and processes your personal data through your use of our website, including any data you may provide when you sign up for a newsletter, purchase a product or service, or participate in a survey.
2.2 Data Controller: Journey Ventures PTY LTD is the data controller responsible for your personal data.
2.3 Contact Details: If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@letsjourney.io
Address: Sydney, 2000, NSW, Australia
3. The Data We Collect About You: We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: Name, email, company name.
- Contact Data: Billing address, delivery address, email address, and phone numbers.
- Transaction Data: Details about payments and other details of products and services you have purchased from us.
- Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug in types and versions, operating system and platform, and other technology on the devices you use to access our website.
4. How We Use Your Personal Data: We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
- To process and deliver your service.
- To manage our relationship with you.
- To provide you with marketing communications.
- To improve our website, products, and services.
5. Data Security: We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights: Under certain circumstances, you have rights under data protection laws concerning your personal data, including:
- The right to request access to your personal data.
- The right to request correction of your personal data.
- The right to request the erasure of your personal data.
- The right to object to the processing of your personal data.
- The right to request the restriction of processing your personal data.
- The right to request the transfer of your personal data to another party.
8. GDPR: For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). If you believe we haven't complied with GDPR, you have the right to file a complaint with your local supervisory authority or our lead supervisory authority.
9. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
10. Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@letsjourney.io or by mail using the address provided above.
