Privacy Policy

1. Introduction

Journey Ventures respects your privacy and is committed to protecting your personal data. This policy explains how we handle your personal information and your associated rights.

2. Important Information and Who We Are

Journey Ventures Pty Ltd is a SaaS agency focused on accounting technology, headquartered in Sydney, Australia and London, United Kingdom. As data controller we manage personal-data compliance. Our Data Protection Officer is Trent McLaren (hello@letsjourney.com.au).

3. The Data We Collect About You

We collect identity data (name, email, company), contact information (addresses, phone), transaction details, and technical data (IP address, browser and device information).

4. How We Use Your Personal Data

We use personal data to deliver our services, manage customer relationships, send marketing communications (where permitted), and improve our products and services.

5. Data Security

We use appropriate security measures to prevent unauthorised access, loss or disclosure. Access is restricted to authorised personnel.

6. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy or to meet legal requirements.

7. Your Legal Rights

You may request access, correction, erasure, restriction of processing, data transfer, or object to processing of your personal data.

8. GDPR

For EU users, data is handled in compliance with the GDPR, including the right to lodge a complaint with a supervisory authority.

9. Changes to this Privacy Policy

Any updates to this policy will be posted on this website.

10. Contact Us

Questions or complaints can be directed to hello@letsjourney.io.